5 Simple Statements About Telus technical support Explained
5 Simple Statements About Telus technical support Explained
Blog Article
and within the billing aspect, that’s more horrendous! Ordered a completely new telephone as my agreement was up for renewal on-line was speculated to get $100 credit history never showed up sent the mobile phone via mail the best way they explained to me to copyright Article and got it. I obtained a text information indicating they been given it and my credit rating are going to be on my Invoice, but yet my Invoice came and they even now demand me for it. After i referred to as. That they had the audacity to say which the cellphone wasn’t the phone they were anticipating?! What other mobile phone could it happen to be? It absolutely was their cellular phone they sent me two several years back?! While using the carry it back again program?! They instructed me they might consider it and email me back again never received an electronic mail. They called me back again and we’re attempting to say it was a technical trouble with my mobile phone precisely the same agent who's designed to have taken care of me?
• I had been bounced involving several brokers, my calls were being disconnected, And that i gained inconsistent facts regarding my agreement and special discounts.
Sure I tried chat and received connected which has a Reside human being but they told me I had to get in touch with. Undecided exactly what the Associates about the chat can assist with.
Have you ever attempted applying the online Chat? Go online to My TELUS as well as the the Chat icon are going to be on the reduced proper of the window. Solution the questions on what type of help you'll need then hold replying into the bot with "I would like to talk to a person" till the bot provides up and passes the Chat to an individual.
If our reply fixed your difficulty, be sure to click on Acknowledge as Answer to help others from the Group.
You can then receive a textual content message in the event the agent responds, and you can stick to up at your earliest benefit.
Vehicle-counsel helps you quickly narrow down your search results by suggesting probable matches when you type.
Undoubtedly not the working experience we wish our customers to own. Be at liberty to send out us A personal message and we are able to focus on our solutions to receive this fixed for you personally.
I needed to Speak to CS right now with Chat as well as Section I would like to speak to is simply out there by telephone. The CS on Chat arranged a phone back again at an agreed upon time slot. When that Office named me afterwards I received every little thing sorted out.
I will cancel each of the services house and mobile with Telus and explain to my family and friends to take action, that was the worst encounter I received with Telus
Vehicle-suggest helps you rapidly slender down your search results by suggesting feasible telus billing support matches while you type.
The several hours they have aren't working very well with my perform and caring for an elderly relative busy program. I also chatted but they explained to me I should phone in.
Hello @Ben708 we surely price your loyalty with us and we want to help. You should regulate your inbox for the concept from us
Seems like all we can do now is air our grievances on the public forum from the hopes of someone able of authority can actually do anything about it.
The TELUS crew acknowledges that our do the job spans numerous Territories and Treaty locations and we've been grateful for the traditional Knowledge Keepers and Elders that are with us right now, all those who have gone in advance of us as well as the youth that encourage us.